Welcome to the Financial and Administrative Section of Sarem Hospital.
The Financial and Administrative Section of Sarem Hospital was established with the goal of providing efficient and transparent services to patients, staff, and the public. This section manages the hospital's finances, administration, and human resources using the best practices and international standards, and strives to provide a positive and satisfactory experience for all visitors.
Below, the main sections and areas of the financial and administrative department at Sarem are listed. By selecting each topic, its information will be displayed:
Contact us to receive more information about the services and facilities of Sarem Hospital. Our goal is to provide the best care for you.
Comprehensive and Useful Information About the Customer Relations Unit
The Public Relations Unit of Sarem Hospital: A Bridge Between the Hospital and the Community
In-person and Telephone Consultations
The Customer Relations Unit at Sarem Hospital provides consultation services in-person and over the phone to patients and their companions. Our consultants are ready to answer questions and address patients' concerns about hospital services and processes to ensure they can confidently benefit from these services.
Answering Questions
This unit is responsible for addressing patients' frequently asked questions about hospital services. Patients can ask their questions in person, over the phone, or through the hospital's website and receive accurate and practical answers.
Complaint Submission Process
The Customer Relations Unit has a clear and transparent process for registering and following up on patient complaints. Companions can register their complaints by filling out an online form or in person at the hospital. These complaints are carefully reviewed and addressed promptly.
Analysis and Improvement
The Customer Relations Unit deeply analyzes received complaints and suggestions to identify the hospital's strengths and weaknesses. Based on this analysis, practical solutions for improving services are provided.
Educational Workshops
The Customer Relations Unit at Sarem Hospital organizes numerous educational workshops for staff. These workshops are designed to enhance communication skills and increase staff capabilities in interacting with patients and are taught by experienced instructors.
Continuous Training
The Customer Relations Unit offers continuous training programs for hospital staff. These programs include short-term and long-term courses, empowering staff to enhance their skills and knowledge to provide the best services to patients.
Feedback Collection
The Customer Relations Unit continuously collects patient feedback to improve hospital services. This feedback is gathered through feedback forms, in-person interviews, and phone calls.
Practical Actions
Based on the analysis of patient feedback, the Customer Relations Unit provides suggestions and practical solutions to improve the quality of hospital services. These suggestions are communicated to the hospital management, and necessary actions are implemented.
Visitor Guide
Appointment Guide
Contracted Insurances
Patient Discharge
Tariffs
Contact Sarem
• Iran, Tehran, Ekbatan, End of Phase 3
• Phone: 0214702
• Email: Site@sarem.org
